Shipping policy
Shipping Policy
At The Glow Drop, we’re committed to getting your glow essentials to you quickly and safely.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times may vary due to high demand, carrier delays, or customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location. We may offer free shipping promotions from time to time.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Delays
We are not responsible for delays caused by shipping carriers, weather, or customs. However, we’ll always do our best to help if any issues arise.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
The Glow Drop is not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier directly.